FAQ

Frequently Asked Questions

The average house takes about 2 hours.

The time depends on the size of your house / square footage and the amount of cleaning required. We’re confident you’ll find our flat rate extremely reasonable given the high level of service you will receive from our cleaning technicians.

Are you insured?

Yes.

We are insured for both residential and commercial customers. This includes general liability and property insurance.

What is your satisfaction guarantee?

Experience 5 Star Excellence!

5 Star Furnace & Duct Cleaning adheres to a code of 5 Star excellence. From Respecting the customers home, using quality & qualified staff, providing a customer walk-through, sealing vents for ultimate suction, and using the best equipment available.

Our 5 star system of excellence is our commitment to you.

How many years have you been in business?

We have been in business 10 years and have 22 years of experience in the industry.5 Star Furnace & Duct Cleaning was born from the frustrations the founders faced when working for competing companies over the past 20 years.

How are my furnace, ducts, and air conditioning inspected?

We perform a visual assessment of the ducts, furnace, and air conditioning system before and after cleaning. We are able to access to system components and perform an examination of your duct work with our specialized equipment. Customers are welcome to make their own before and after visual inspection using a flashlight and/or mirror. Additionally 5 Star Furnace & Duct Cleaning adheres to a 5 Star Code of Excellence to ensure customer satisfaction.

How often should my furnace, ducts, and air conditioning be cleaned?

Here are some factors to consider about how often your furnace, ducts, and air conditioning system should be cleaned:

Are there any pets that shed hair and dander?
Has there been any cigarette smoke inside the house or business?
Is there any water contamination, damage to the home, business, or HVAC system?
Do any residents have allergies or asthma who would benefit from cleaner air?
Has there been any home renovations or remodeling done?

Have a Question?

We offer fast response times for Furnace, Duct, Air Conditioning, and Dryer Vent Cleaning services.

Ask a Question

Dryer Vent Cleaning

Having a clean dryer vent reduces dryer time and lowers your hydro bill.

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Get a Free Estimate

Get a hassle-free quote for any of our commercial duct cleaning services.

Setting the standard for Furnace & Duct cleaning

Here's Why People Choose 5 Star Furnace

#1 in the Industry

5 Star Furnace & Duct Cleaning is number one in Commercial Furnace & Duct Cleaning Services in Winnipeg, Manitoba and surrounding areas.

Affordable Rate

We provide affordable rates on duct, furnace, and air conditioning cleaning services. Get a free quote today by contacting us.

100% Satisfaction

Experience the difference quality offers. All of our clients are served with our patented 5 star system and we guarantee 100% customer satisfaction.

Customer Reviews

What do our customers say about our duct cleaning services?

     Excellent  
     Based on 233 reviews 
    
 
 
   
 
 
        
   Jenn Halabuza 
 April 17, 2024
 
 
  I did a some research first and read all of the great reviews on bbb. Randy was awesome to deal with and  taught me a few things about my furnace. They worked quickly and did a great job. I highly recommend 5 star duct cleaning and will be using them for all my duct and furnace cleaning in the future.
Thank you so much guys
  
 
       
   Tim C 
 April 17, 2024
 
 
  Fast, friendly service. Went above and beyond to ensure our system was serviced and we were informed and happy
  
 
       
   Janelle Bailey 
 April 17, 2024
 
 
  Highly recommend! Absolute commitment to the task, and prices are excellent. Randy owns the company, 30 years experience, extreme trouble shooter. Mine was a tricky job. Another company had refused the job. I was devastated. Randy came in with his motivated attitude and totally saved the day.
  
 
       
   Lisa Nield 
 April 11, 2024
 
 
  Fast, efficient and very professional!
  
 
       
   C E 
 April 9, 2024
 
 
  Came in a timely and efficient manner. Super good dudes and explained everything in detail. Highly recommend!!
  
 
       
   Rupal Mistry 
 April 5, 2024
 
 
  Randy was on time and efficient.  He educated me and took his time explaining things.  I would definitely recommend him to friends and family.
  
 
       
   Kyle Wytinck 
 March 14, 2024
 
 
  I called 5 Star Furnace & Duct Cleaning and Randy actually answered while on vacation! He took the time to answer all of my questions and specific concerns. He not only accommodated me I also needed the service immediately and he made it happen the next day!
Randy and his experienced team went the extra mile to accommodate me and I couldn’t recommend them enough. The name of the business holds up definitely 5 stars!
  
 
       
   Jazmyn Daiva 
 March 6, 2024
 
 
  Absolutely wonderful service, very easy to schedule cleaning around business hours.

This company goes above and beyond for customer satisfaction and we will continue to be a customer!

261 Hair Company
  
 
       
   Gurmeet Singh 
 March 6, 2024
 
 
  
  
 
       
   Natalya Malakhova 
 March 2, 2024
 
 
  Quick response. Came the next day after the phone call and cleaned the vents and dryer vent. The charge was exactly what the web site states.
Thank you for great service

FAQ