FAQ

Frequently Asked Questions
The average house takes about 2 hours.
The time depends on the size of your house / square footage and the amount of cleaning required. We’re confident you’ll find our flat rate extremely reasonable given the high level of service you will receive from our cleaning technicians.
Yes.
We are insured for both residential and commercial customers. This includes general liability and property insurance.
Experience 5 Star Excellence!

5 Star Furnace & Duct Cleaning adheres to a code of 5 Star excellence. From Respecting the customers home, using quality & qualified staff, providing a customer walk-through, sealing vents for ultimate suction, and using the best equipment available.

Our 5 star system of excellence is our commitment to you.

We have been in business 10 years and have 22 years of experience in the industry.5 Star Furnace & Duct Cleaning was born from the frustrations the founders faced when working for competing companies over the past 20 years.

We perform a visual assessment of the ducts, furnace, and air conditioning system before and after cleaning. We are able to access to system components and perform an examination of your duct work with our specialized equipment. Customers are welcome to make their own before and after visual inspection using a flashlight and/or mirror. Additionally 5 Star Furnace & Duct Cleaning adheres to a 5 Star Code of Excellence to ensure customer satisfaction.

Here are some factors to consider about how often your furnace, ducts, and air conditioning system should be cleaned:

  • Are there any pets that shed hair and dander?
  • Has there been any cigarette smoke inside the house or business?
  • Is there any water contamination, damage to the home, business, or HVAC system?
  • Do any residents have allergies or asthma who would benefit from cleaner air?
  • Has there been any home renovations or remodeling done?

Have a Question?

We offer fast response times for Furnace, Duct, Air Conditioning, and Dryer Vent Cleaning services.

Dryer Vent Cleaning

Having a clean dryer vent reduces dryer time and lowers your hydro bill.
Get a Free Estimate

Get a hassle-free quote for any of our commercial duct cleaning services.

Consumer Choice Award 2023

Setting the standard for Furnace & Duct cleaning

Here's Why People Choose 5 Star Furnace
#1 in the Industry

5 Star Furnace & Duct Cleaning is number one in Commercial Furnace & Duct Cleaning Services in Winnipeg, Manitoba and surrounding areas.

Affordable Rate

We provide affordable rates on duct, furnace, and air conditioning cleaning services. Get a free quote today by contacting us.

100% Satisfaction

Experience the difference quality offers. All of our clients are served with our patented 5 star system and we guarantee 100% customer satisfaction.

Customer Reviews

What do our customers say about our duct cleaning services?

rodney nurse
rodney nurse
On the 9th of this month Randy and his co-worker came to my residence to clean the ducts , air vents, returns and dryer vent. At first I was skeptical about the way he stated the process of cleaning. After I told him my concern he explained the procedures in detail. Which did made alot of sense. He and his co-worker shown me pictures before and after the job. I had other companies come to do the same thing but none them show me pictures or videos how the duct and vent was before they clean them. I will surely use them again and recordment them to other family members in the future
Chris Hunter
Chris Hunter
Randy and his partner did an amazing job. They are very professional and let you know everything they will do and are doing to your furnace and ducts. I would recommend to everyone. I will definitely be calling them again. Thanks again Randy!!👍👍
Erin Sawatzky
Erin Sawatzky
Kim Fraser
Kim Fraser
After a lot of research I choose 5 Star and couldn’t be happier! They tell you what they’re doing, and what you need but don’t pressure you to spend more. Professional, friendly and my house already smells better! I highly recommend them!
Julie Pearson
Julie Pearson
The guys were friendly, knowledgeable and efficient. Thank you for the 5 star service!
Genevieve Roy-Wsiaki
Genevieve Roy-Wsiaki
Very quick to respond to my call, and the service occurred within the following week. Randy offered a very reasonable price and this was confirmed beforehand. During the service, Randy and his colleague made themselves available to answer any questions we had, and cleaned everything within 2 hours. They went above and beyond in helping us figure out a heating issue for one of our rooms, and suggesting potential solutions. They also helped us reset our HRV system. Overall, we are very satisfied and will be calling them again.
Kristin Kay
Kristin Kay
Randy and Dylan did a fantastic job cleaning our ducts. They were punctual, friendly and professional. The $199 special was very affordable and included cleaning all the ducts, the furnace and the dryer vent. We’ll be using 5 Star in the future and would highly recommend their services.-Kristin & Dave
Kyle Anthony
Kyle Anthony
Randy and his brother are fantastic, we called 5 Star into our newly purchased home to do a vent/furance cleaning, they delivered a timely, high quality cleaning at a very reasonable price. We will certainly use their services in the future. Thank you 5 Star!
Connected Counselling
Connected Counselling
Randy and his team at 5Star did an excellent job on our new space. Highly recommend him and his team for your HVAC needs!
Jon Roby
Jon Roby
Did an awesome job, I now have very well cleaned ducts and it was completed in 1 1/2 hours. Friendly and respectful employees. Would recommend.